KEMPINSKI HOTEL CANCUN | Beach Resort in Cancun | Book from 273$/Night

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Overview & Features

Retorno Del Rey 36, Cancun, Mexico, 77500

Close to the beach

Perfect

9.2

9.4

/10

4.5

4.3

Loved by guests

Attentive staff
Spacious rooms
Delicious meals
Clean grounds

"The breakfast was outstanding - the best my family has ever had and we travel often."

Marina from United States

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"The resort is located right on the beach and the pool was huge and heated... no complaints with anything."

Tish

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"We loved the location, our room was fantastic with a wonderful view to the sunrise ."

Natalia from Italy

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Accommodations

Kempinski Hotel Cancún offers 363 hotel rooms and suites, each designed for comfort and elegance. The Deluxe Seaside Rooms provide breathtaking views of the Caribbean Sea, while the Club Seafront Rooms include access to The Club Lounge for exclusive dining options. Each room features premium amenities, including marble bathrooms with Salvatore Ferragamo(R) luxury bath products.

Dining

The hotel boasts a variety of dining options, including the esteemed AAA 5-Diamond restaurant, Fantino, which highlights Mediterranean cuisine. The Club Grill & Jazz Supper Club offers a unique experience with live jazz music alongside gourmet dishes. Guests can also enjoy the beachside Casitas restaurant, which serves fresh seafood and grilled meats with stunning ocean views.

Wellness

Kayantá Spa at Kempinski Hotel Cancún offers a selection of wellness treatments inspired by ancient Mayan traditions, using indigenous ingredients. The Aqua Retreat Day Pass allows guests access to steam rooms, whirlpools, and cold pit facilities for a revitalizing experience. Wellness enthusiasts can choose from an array of massages, facials, and body wraps tailored to individual needs.

Business Facilities

Kempinski Hotel Cancún presents versatile indoor-outdoor event spaces for meetings and social gatherings. The personalized service ensures that corporate events, weddings, and celebrations are executed seamlessly. Each venue benefits from views of the Caribbean Sea, catering to both business and leisure requirements.

Location

The hotel is situated on the stunning white sands of Cancun's Caribbean coast, providing direct beach access to guests. With proximity to Cancún International Airport, guests enjoy convenient travel arrangements. Explore cultural sites and attractions within easy reach to enrich the stay.

Highlights

Location: Cancun's Caribbean coast with direct beach access

Dining: AAA 5-Diamond restaurant, Fantino

Wellness: Kayantá Spa with Mayan-inspired treatments

Business: Versatile indoor-outdoor event spaces

Luxury: 363 elegantly designed rooms and suites

“I noted that this property stands out with its access to Cancun's coveted beachfront and private beach cabanas, ideal for couples seeking romantic getaways. Multiple outdoor pools and ocean views invite relaxation. However, several reports mention issues with cleanliness, service inconsistencies, and noise disturbances that can detract from the luxury experience one would expect.”

Edward HayesEditor-in-Chief at Beachresort

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Guest Emotional Experience

Shine on SocialsPicture-perfect getaway

“The view from the hotel balcony was spectacular.”

Anupriya from United States

Away at HomeHome away Home

“Not only does housekeeping clean the room, they fold clothes you've left out, line up your toiletries and shoes, organize your belongings on the dresser, etc.”

wilcoxemcm

Perfect for Finding FriendsMix with people

“The D Lounge bar is a wonderful spot to gather in the evenings with live music and also space for families to gather.”

Karatini from United States

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Pick the Room Type That Suits You

Choose from spacious beach suites, family rooms, or cosy couples’ retreats with perks like breakfast and free cancellation

Deluxe Seafront Double Room

2 persons

41 m²

2 Double beds

Bathtub

Balcony

room details

Deluxe Seaside Double Room

2 persons

41 m²

2 Double beds

Bathtub

Balcony

room details

Club Seafront Double Room

2 persons

41 m²

2 Double beds

Bathtub

Balcony

room details

Deluxe Seaside King Room

2 persons

41 m²

1 King-size bed

Bathtub

Balcony

room details

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Facilities

Enjoy comfortable stays and unforgettable experiences at our beach resorts

General

No smoking on site
Free Wi-Fi in public areas
On-site car park
Handicap parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Private beach
Lift
Currency exchange
ATM/Cash machine
Barber shop
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Tennis court
Golf course
Yoga class
Sports trainer

Services

Paid airport shuttle
Valet parking
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Shops/Commercial services
Welcome drink

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Babysitting/Child services
Children's buffet
Children's play area
Kids club

Facilities for people with disabilities

Toilet for disabled

Spa & Leisure

Heated swimming pool
Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Live entertainment
Garden area
Spa & wellness centre
Solarium
Sauna
Steam room
Jacuzzi
Back massage
Head massage
Full body massage
Foot massage
Pool with view
Shallow end

Room features

Air conditioning
Heating
Sitting area
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Separate tub and shower

Dining Onsite

Kempinski Hotel Cancun offers a rich tapestry of dining experiences, showcasing a blend of Mediterranean, seafood, and Mexican flavors across its distinct restaurants. Each venue is designed to provide guests with an authentic culinary journey, whether in a romantic setting or a lively family-friendly atmosphere.

Fantino

Mediterranean, Seafood

Ambiance

Traditional, Romantic

Key Offerings

Delight in a Tasting Menu featuring selected dishes that celebrate Mediterranean classics. The elegant decor sets a sophisticated tone for an intimate dinner.

Reservation

recommended

Dinner, 18:30 - 23:00, Monday to Saturday

The Club Grill

International

Ambiance

Traditional

Key Offerings

Experience an eclectic menu with innovative international selections, perfect for those seeking diverse flavors in a beautifully decorated space, ideal for memorable evenings.

Reservation

recommended

Dinner, 18:30 - 23:00, Monday to Saturday

Casitas

American, Seafood, Steakhouse

Ambiance

Romantic

Key Offerings

Indulge in a variety of fresh seafood and expertly prepared steaks, all while enjoying a romantic atmosphere under the stars.

Reservation

recommended

Dinner, 19:00 - 23:00, Monday to Saturday

El Café Mexicano

Mexican

Ambiance

Casual

Key Offerings

Dive into authentic Mexican breakfast and lunch offerings, celebrating local ingredients and flavors in a welcoming setting.

Reservation

not needed

Breakfast and Lunch, 07:00 - 17:00, Monday to Saturday

D-Lounge

Seafood, Sushi

Ambiance

Modern

Key Offerings

Discover a fresh selection of sushi, including innovative Omakase offerings, alongside an extensive cocktail and sake menu, in a chic atmosphere perfect for socializing.

Reservation

not needed

Dinner and Cocktail hour, 17:00 - 00:00, Monday to Saturday

The Caribe Bar and Grill

American

Ambiance

Family friendly

Key Offerings

Enjoy a laid-back experience with a diverse menu for the whole family, featuring American favorites served in an inviting outdoor space.

Reservation

not needed

Breakfast, Lunch, and Dinner, 09:00 - 18:00, Monday to Saturday

Location & Nearby Attractions

Retorno Del Rey 36, Cancun, Mexico, 77500

Map view

Retorno Del Rey 36, Cancun, Mexico, 77500

City landmarks

Museum

Mayan Museum of Cancun

2.2 km

Landmark

Avenida Kukulkan

1.2 km

Museum

Museo Subacuatico de Arte

720 m

Mall

Luxury Avenue

1.1 km

Landmark

Museo Sensorial del Tequila

1.1 km

Mall

Kukulcan Plaza

1.0 km

Beach

Playa Marlin

1.6 km

Shopping Area

Luxury Avenue Cancun

980 m

Aquarium

Interactive Aquarium

2.0 km

Museum

Cancun Wax Museum

2.0 km

Landmark

Yamil Lu'um Archeological Site

2.2 km

Landmark

Scorpion's Temple ruins

2.2 km

Landmark

Extreme Games Cancun

960 m

Landmark

Marlin Beach

1.3 km

Shopping Area

Fashion Harbour

1.9 km

Mall

La Madonna

1.9 km

Park

arte Garden

2.0 km

Museum

Parque Maya Cancun

2.3 km

Landmark

Museo de Arte Popular Mexicano

3.0 km

Landmark

Laguna Nichupte

2.7 km

Beach

Playa Delfines

3.7 km

Landmark

El Rey Archaeological Zone

3.7 km

Landmark

Parque Ventura Cancun

3.0 km

Landmark

Iberostar Cancun Golf Course

3.4 km

Landmark

Water Park at The Grand

3.7 km

Night club

Coco Bongo

5.0 km

Landmark

Cancun Convention Center

5.2 km

Beach

Chac Mool Beach

4.5 km

Nearby

Blvd. Kukulcan

Dolphinaris Cancun

500 m

Night club

H Roof

430 m

Restaurants

Harry's

430 m

Blvd. Kukulcan Km. 14.2 No. 1 Zona Hotelera

Puerto Madero

360 m

Blvd. Kukulcan Km 14.1 Hotel Zone

Fantino

10 m

Calle Retorno Del Rey # 36 The Ritz-Carlton

The Caribe Bar & Grill

10 m

Retorno del Rey #36

Lobby Lounge at Ritz Carlton Cancun

10 m

The Ritz-Carlton

Porfirio's Cancun

480 m

Boulevard Kukulcan 14. 2 No. 1 Zona Hotelera

El Cafe Mexicano

30 m

Hotel Ritz Carlton Calle Retorno Del Rey 36 Retorno del Rey #36

Casitas

30 m

Calle Retorno Del Rey # 36 Zona Hotelera

Nebbiolo Ristorante

330 m

Blvd. Kukulcan Km. 14.5 Lote 38

Olio

340 m

Boulevard Kukulcan Km 14.5 Mza.13 Retorno del Rey Lote 38 38B Secrets The Vine Cancun Resort & Spa

Secrets The Vine Cancun

340 m

Boulevard Kukulcan Km 14.5 Lote 38

Vicente Asador De Brasa

610 m

Blvd Kukulcan Km 12

Explore Cancun

Explore Cancun's Vibrant Offerings

Museo Subacuatico de Arte

9 minutes walking

An underwater museum featuring stunning sculptures that promote coral reef conservation, perfect for diving enthusiasts.

Dolphinaris Cancun

6 minutes walking

Interactive dolphin experiences where guests can swim and learn about these intelligent creatures in a safe environment.

Avenida Kukulkan

15 minutes walking

The main boulevard of the Hotel Zone, lined with shops, restaurants, and beaches, perfect for a scenic stroll.

Mayan Museum of Cancun

5 minutes drive

This museum showcases Mayan artifacts and architecture, offering insight into the region's rich cultural heritage.

Water Sports at Playa Forum

5 minutes drive

Jet skiing and paddleboarding available at nearby beaches; equipment rentals and guided services make it accessible.

Relaxation at Spa

1 minute walking

The hotel's spa offers massages and wellness treatments, ideal for guests seeking relaxation amidst the hustle of Cancun.

The Interactive Aquarium

25 minutes walking

An engaging experience for all ages, showcasing marine life with interactive exhibits and touch pools.

Puerto Madero

5 minutes walking

Steak and seafood restaurant with a lively atmosphere, known for its grilled specialties and a stunning waterfront view.

Harry's

6 minutes walking

An upscale steakhouse with a vibrant setting serving premium cuts and an extensive wine list; reservations recommended.

The Caribe Bar & Grill

1 minute walking

Casual dining focusing on grilled favorites and local dishes, perfect for a quick bite after a day of activities.

H Roof

6 minutes walking

A rooftop bar offering stunning views and live music, known for its creative cocktails and vibrant atmosphere.

Extreme Games Cancun

15 minutes walking

An entertainment complex featuring various thrill-seeking experiences like karting, laser tag, and escape rooms.

Getting around beach destinations

City Centre

Cancun17 min · 10.9 km

Airports

Cancun International Airport (CUN)28 min · 18.1 km

Isla Mujeres, Quintana Roo (ISJ)48 min · 31.4 km

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 12 pm

Guest Parking

Private parking is possible on site at USD 20 per day.

Internet

Wireless internet is available in public areas for free.

Breakfast

A full breakfast is served at the price of US$40 per person per day.

Children & extra beds

There are no cots provided in a room.

Pets

Pets are not allowed.

Languages

English, Spanish, Japanese, Russian

Year renovated:

2006

Number of floors:

Number of rooms:

363

Former name

The Ritz-Carlton, Cancun

Questions of the users

About Kempinski Hotel Cancun

Are children allowed at the hotel, and is there a provision for extra beds or cribs?

10 November 2024

Rollaway beds and cribs are available for guests traveling with children.

Does the hotel offer an all-inclusive package, or are there dining options available separately?

5 January 2025

There are dining options available under the European plan or packages that include food and beverage outlets. It's advisable to inquire for detailed options.

What benefits are included in the Club level accommodations?

18 February 2025

Guests at the Club level enjoy five complimentary food and beverage presentations, starting from breakfast and including a light lunch, afternoon tea, hors d'oeuvres, and a candy cart, alongside a full bar service.

Are there arrangements for larger groups or families, such as connecting rooms or suites?

22 March 2025

The hotel provides connecting rooms, suites, and has options for a three-bedroom suite for larger accommodations.

What transportation services are offered, and what are the costs for meals?

28 April 2025

Transportation to and from the airport is available at $150 USD for a round trip, and the Endless Flavors meal package includes all three meals daily.

Is there a pool waterslide available for guests to enjoy?

15 May 2025

Unfortunately, the property does not feature a pool waterslide.

Is outdoor dining an option during these times when health safety is a concern?

12 June 2025

Yes, outdoor dining options are available at the restaurant Casitas on the beach.

Are masks required for guests while in public areas of the hotel?

30 July 2025

Yes, face masks are required in all public areas of the property for guest safety.

Can children stay for free, and do they count towards the total occupancy in a room?

10 August 2025

It depends on the specific room type, the number of guests allowed, and the package booked. Children ages 0-5 can stay for free when sharing a room with their parents.

What is the cost to add breakfast for each guest when booking only the room?

20 September 2025

Breakfast is priced at $870 Mexican Pesos plus a 15% service charge, approximately $58.52 USD.